We would love to hear about your experience
×
Click on the part of the page you would like to give feedback about
×
Feedback allows you to report problems that relate to our website. We also encourage you to submit general comments and ideas.
Please rate your experience with this specific item
Please select a subject
What is your suggestion?
How likely are you to recommend our Shop?

Contact Us!

INQUIRIES

For any request or information related to purchase advice, the operation of our shop, the status of your order, or our payment methods, please contact our customer service at the following email address : info-en@outletsofadirect.fr

Please add your order reference in the subject of your email if you are already an OUTLETSOFADIRECT customer.

AFTER-SALES SERVICE

For any information related to a non-conforming/defective product, or related to the warranty conditions of your mattress manufacturer, please inform our customer service at the following email address : after-sales@outletsofadirect.fr

Please include your order reference in the subject of your email and attach photos of the non-conforming/defective product, as well as the reference labels on the package and the product.

DELIVERY

If you would like information about the delivery of your order, to change your delivery information, or to report a problem with the delivery of your product, please contact our customer service department at the following email address: shipping@outletsofadirect.fr

Please add your order reference in the subject of the email.